Kongresshotel Potsdam am Templiner See

Reviews - What guests say about


4,24,24,24,24,24,2/5

Price rating:4/5

Room rating:4,1/5

Location rating:4,2/5

Cleanliness rating:4,5/5

Service rating:4,3/5

Breakfast rating:4,4/5

Amount of valuations: 1615

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33333Show Details

Reviewdate 14-03-31, Business Guest, 30 - 39 Years

Price rating: 44444

Room rating: 44444

Location rating: 33333

Cleanliness rating: 44444

Service rating: 44444

Breakfast rating: 44444

Conference rating: 00000

Bar rating: 44444

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 44444

Good experience. Good place for a conference. Would definitely recommend.

Hotel comment: Thank you for the recommend.

44444Show Details

Reviewdate 14-03-25, Business Guest, 70 - 79 Years

Price rating: 33333

Room rating: 55555

Location rating: 55555

Cleanliness rating: 55555

Service rating: 55555

Breakfast rating: 55555

Conference rating: 44444

Bar rating: 44444

Sport rating: 33333 i hired a bicycle

Wellness rating: 00000

Restaurant rating: 55555

Excellent - it is very convenient to be able to stay at the place your conference is being held. Location and facilities were excellent; however, the price is high for those without research grants to pay their costs.

Hotel comment: Dear Mr B., thank you for the feedback. We say good bye and we look to see you again. best wish from the Qualityteam

44444Show Details

Reviewdate 14-03-24, Business Guest, 50 - 59 Years

Price rating: 44444

Room rating: 44444

Location rating: 44444

Cleanliness rating: 55555 Excellent

Service rating: 44444

Breakfast rating: 44444 Would have received an excellent if there had been a little more variety in the food and the staff had not removed dishes before finishing!

Conference rating: 00000

Bar rating: 33333 Service slow

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 44444 General quality excellent but as we used the restaurant three times in four days A few more daily dishes would have been useful as we had exhausted what was possible to eat by there third day! s

Very good, would recommend to others but lack of running machines and non weight training sports equipment plus the inability to access such equipment until 5or 7pm was a definite negative for our experience. Exercise is important, especially when sitting at a confine all day long!

Hotel comment: Dear Mrs. P., Thank you very much for the time you have taken to evaluate our hotel. We agree that fitness is very important for our health. Normally we offer our sport facilities without a closing time. Sometimes the sporting area is highly frequented. Our fitness trainer is available for you in between the time from 16.00 hours to 22.00 hours during the week. We are going to renew our sport facilities in the future. Your opinion is very important for us so we also discuss to have more different dishes to choose. We wish you all the best. Sincerely Your Team of the Kongresshotel Potsdam

33333Show Details

Reviewdate 14-02-24, Private Guest, 50 - 59 Years

Price rating: 33333

Room rating: 33333

Location rating: 33333

Cleanliness rating: 44444

Service rating: 44444

Breakfast rating: 33333

Conference rating: 00000

Bar rating: 44444

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 44444

Hotel comment: Dear Mr. O., Thank you very much for taking the time to evaluate our hotel. We are really sorry, that we have not bear in mind the situation of the event in our hotel. You are absolutely right; we could give you a room, which is not near this party. It is our intention to satisfy all of our guests. In this case we realize that we need to train our stuff on more sensibility. We wish you all the best and we hope to see you again. With kind regards Your Team of the Kongresshotel

44444Show Details

Reviewdate 14-01-27, Business Guest, 40 - 49 Years

Price rating: 55555

Room rating: 55555

Location rating: 55555

Cleanliness rating: 55555

Service rating: 55555

Breakfast rating: 55555

Conference rating: 44444

Bar rating: 55555

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 55555

Hotel comment: Sehr geehrte Frau M., ein herzliches Dankeschön sendet Ihnen die Crew vom Kongresshotel in Potsdam

33333Show Details

Reviewdate 14-01-27, Business Guest, 40 - 49 Years

Price rating: 55555

Room rating: 33333

Location rating: 33333

Cleanliness rating: 55555

Service rating: 22222

Breakfast rating: 44444

Conference rating: 55555

Bar rating: 22222

Sport rating: 11111

Wellness rating: 00000

Restaurant rating: 55555

Hotel comment: Sehr geehrter Frau W., ein herzliches Dankeschön für die Beantwortung unsere Feedbackanfrage sendet das Q-team vom Kongresshotel in Potsdam.

33333Show Details

Reviewdate 14-01-27, Business Guest, 30 - 39 Years

Price rating: 44444

Room rating: 44444

Location rating: 33333

Cleanliness rating: 44444

Service rating: 33333

Breakfast rating: 44444

Conference rating: 44444

Bar rating: 44444

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 44444

It was just freezing in the room and I coudn't find any blanket. The heating didn't work properly.

Hotel comment: Dear Mrs. L., Thank you very much for taken the time to evaluate our hotel. It is unusual that the heat is not working correctly, although our temperatures are very low in the moment. Our reception is 24 hours there for you .In case when we are not able to solve this problem, it would have been possible to change the room or to provide you another blanket. Your Team of the Kongresshotel Potsdam

33333Show Details

Reviewdate 14-01-27, Business Guest, 30 - 39 Years

Price rating: 33333

Room rating: 33333

Location rating: 33333

Cleanliness rating: 44444

Service rating: 44444

Breakfast rating: 33333

Conference rating: 11111 schlechtes Klima im Kongresssaal

Bar rating: 44444

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 33333

Hotel comment: Sehr geehrte Frau K., Danke, dass Sie sich den Moment Zeit für uns genommen haben und Sie ihren Aufenthalt bewertet haben. Herzliche Grüße sendet Ihnen das Qualitätsteam vom Kongresshotel in Potsdam

33333Show Details

Reviewdate 14-01-26, Business Guest, 30 - 39 Years

Price rating: 44444

Room rating: 33333

Location rating: 44444

Cleanliness rating: 44444

Service rating: 44444

Breakfast rating: 44444

Conference rating: 44444

Bar rating: 00000

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 33333

Hotel comment: Sehr geehrter Herr D., vielen Dank für Ihr Feedback, Sie helfen uns damit unsere Servicequalität zu verbessern. Danke, dass Sie sich die Zeit für uns genommen haben. Herzliche Grüße aus dem winterlichen Potsdam sendet das Qualitätsteam vom Kongresshotel

33333Show Details

Reviewdate 14-01-25, Business Guest, 40 - 49 Years

Price rating: 55555 Good balance betweenprice and quality

Room rating: 33333

Location rating: 33333

Cleanliness rating: 33333 There were several hairs on the red pillow - everything else was very fine

Service rating: 55555

Breakfast rating: 33333

Conference rating: 44444

Bar rating: 33333

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 33333

Overall very professional

Hotel comment: Thank you for the Feedback.

44444Show Details

Reviewdate 14-01-06, Private Guest, 50 - 59 Years

Price rating: 55555

Room rating: 44444

Location rating: 33333

Cleanliness rating: 55555

Service rating: 55555

Breakfast rating: 00000

Conference rating: 00000

Bar rating: 00000

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 00000

Very good hotel, near of Potsdam Gardens. .. breakfast very expensive,,,

Hotel comment: Thank you for the feedback. We wish you a happy new year!

44444Show Details

Reviewdate 13-12-23, Private Guest, 20 - 29 Years

Price rating: 44444

Room rating: 44444

Location rating: 44444

Cleanliness rating: 44444

Service rating: 55555

Breakfast rating: 00000

Conference rating: 00000

Bar rating: 00000

Sport rating: 55555

Wellness rating: 00000

Restaurant rating: 44444

Hotel comment: Sehr geehrte Damen und Herren, ein herzliches Dankeschön sendet Ihnen das Q-Team vom Kongresshotel in Potsdam. Wir wünschen Ihnen ein schönes Weihnachtsfest und einen guten Rutsch in das neue Jahr.

44444Show Details

Reviewdate 13-11-30, Private Guest, 60 - 69 Years

Price rating: 44444

Room rating: 44444

Location rating: 55555

Cleanliness rating: 55555

Service rating: 55555

Breakfast rating: 44444

Conference rating: 00000

Bar rating: 44444

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 00000

Found you visiting Potsdam on way to Berlin. Lovely hotel plus garaging. Will visit again.

Hotel comment: Dear Mr. B., Thank you very much for taking the time to evaluate our hotel. We wish you all the best - until the next time. Best regards Your Quality Team

33333Show Details

Reviewdate 13-11-27, Business Guest, 30 - 39 Years

Price rating: 44444

Room rating: 33333

Location rating: 33333

Cleanliness rating: 44444

Service rating: 44444

Breakfast rating: 44444

Conference rating: 44444

Bar rating: 33333

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 00000

Hotel comment: Dear guest, Thank you very much for your comment. We hope to see you again soon. Sincerely Your Team of the Kongresshotel Potsdam

33333Show Details

Reviewdate 13-10-28, Business Guest, 50 - 59 Years

Price rating: 44444

Room rating: 44444

Location rating: 44444

Cleanliness rating: 55555

Service rating: 33333 front desk service variable. Not helpful with regards to messages from phones or in person. one male very rude and abrupt on phone.

Breakfast rating: 33333

Conference rating: 00000

Bar rating: 33333 Servers not attentive

Sport rating: 00000

Wellness rating: 00000

Restaurant rating: 33333 Service friendly but had unfortunate timing blunders

Overall a good experience. Setting beautiful and refreshing if a bit isolated. Would be better served by small store for water, snacks etc. Somewhat difficult for persons new to Germany. Lack of voicemail and message system very inconvenient for overseas business traveller.

Hotel comment: Thank you for the feedback. We are happy to take on the suggestions. The Qualityteam

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