Accessibility statement
Kongresshotel Potsdam strives to make its website accessible in accordance with the Brandenburg Equal Opportunities for Persons with Disabilities Act (BbgBGG), the Brandenburg Accessible Information Technology Ordinance (BbgBITV), as well as the German Accessibility Strengthening Act (BFSG) and the Accessibility Strengthening Ordinance (BFSGV). This accessibility statement applies to the following website:
Domain: https://www.kongresshotel-potsdam.de/
Description of the Service
We offer the sale of hotel services through our website.
Compliance Status
This website is partially compliant with the requirements of the BbgBGG, BbgBITV, BFSG, and BFSGV due to the following incompatibilities and exceptions.
Non-accessible Content
The following content is not accessible because it does not comply with the harmonized standard EN 301 549:
- On one page, the contrast between a text and its background is insufficient.
- On some pages, there are form fields without labels. Navigating to these form fields using a screen reader is difficult.
- On one page, a parent element is missing the appropriate child elements. This may confuse screen reader users, as content is expected but none is present.
Some PDF documents are not yet accessible. However, we are actively working to replace the remaining PDF files with accessible versions. If you require a specific document immediately, please contact us.
This statement was created on 18 September 2026. It was generated using Eye-Able technology by Web Inclusion GmbH. Eye-Able Report – a product of Web Inclusion GmbH – has completed all machine-testable accessibility checks.
This statement was last reviewed on 18 September 2026.
Feedback and Contact
Do you have a comment or would you like to report a barrier on this website? Please contact us. We will explain which barriers exist. You can find out which exceptions we have made. We will respond to your enquiry as soon as possible, but no later than within the statutory period of one month. Thank you for your feedback.
You can contact us at:
OSV Hotel- und Kongress GmbH & Co. Betriebs KG Kongresshotel Potsdam
Am Luftschiffhafen 1
14471 Potsdam
marketing@kongresshotel-potsdam.de
Dispute Resolution Procedure
If your request regarding the accessibility of our website is not resolved satisfactorily, you may contact the responsible dispute resolution body. Its purpose is to help resolve conflicts between people with disabilities and public authorities without going to court. The aim is not to determine winners or losers, but to find an amicable solution to the problem. The dispute resolution procedure is free of charge, and you do not need legal representation.
You can contact the dispute resolution body at:
Ministry of Social Affairs, Health, Integration and Consumer Protection of the State of Brandenburg – State Commissioner for Persons with Disabilities | Enforcement Office for Digital Accessibility
Henning-von-Tresckow-Straße 2-13, House S
14467 Potsdam
durchsetzung.bit@mgs.brandenburg.de
https://mgs.brandenburg.de/mgs/de/beauftragte/landesbehindertenbeauftragte/durchsetzungsstelle/
Market Surveillance Authority
The contact details of the market surveillance authority responsible for us are:
MLBF AöR
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services
Carl-Miller-Str. 6
39112 Magdeburg
Tel.: +49 391 567 6970
Disclaimer
The automated accessibility check of the website content was carried out on 18 September 2026. Google Chrome version 136.0.7103.92 was used to analyze the website content with Eye-Able. We guarantee the accuracy of the information provided only for the tested version of the application under the specified browser and operating system parameters. Different browser versions or environments may produce different results and representations. For a comprehensive accessibility assessment, manual testing by the website operator is also recommended.