Kongresshotel Potsdam strives to make its website accessible in accordance with the Brandenburg Equal Opportunities for Persons with Disabilities Act (BbgBGG), the Brandenburg Accessible Information Technology Ordinance (BbgBITV), as well as the German Accessibility Strengthening Act (BFSG) and the Accessibility Strengthening Ordinance (BFSGV). This accessibility statement applies to the following website:

Domain: https://www.kongresshotel-potsdam.de/

Description of the Service

We offer the sale of hotel services through our website.

Compliance Status

This website is partially compliant with the requirements of the BbgBGG, BbgBITV, BFSG, and BFSGV due to the following incompatibilities and exceptions.

Non-accessible Content

The following content is not accessible because it does not comply with the harmonized standard EN 301 549:

• Some pages contain links without link text.
• On some pages, the contrast between text and background is insufficient.
• Some pages contain headings without labels or with the aria-hidden attribute, making them inaccessible to screen readers.
• On some pages, parent elements are missing the appropriate child elements. This may confuse screen reader users because expected content is not available.
• Some pages contain lists with elements that do not belong in lists. As a result, assistive technologies may not read these lists correctly.

Some PDF documents are not yet accessible. However, we are actively working to replace the remaining PDF files with accessible versions. If you require a specific document immediately, please contact us.

This statement was created on 02 July 2026. It was generated using Eye-Able technology by Web Inclusion GmbH. Eye-Able Report – a product of Web Inclusion GmbH – has completed all machine-testable accessibility checks.

This statement was last reviewed on 02 July 2026.

Feedback and Contact

If you notice any accessibility issues on our website or require information about content that is not accessible, please feel free to contact us. We will review your request and respond as quickly as possible. You can also request information about any accessibility exceptions we have made. We will respond to your enquiry as soon as possible, but no later than within the statutory period of one month. Thank you for your feedback.

You can contact us at:

OSV Hotel- und Kongress GmbH & Co. Betriebs KG / Kongresshotel Potsdam
Am Luftschiffhafen 1
14471 Potsdam

marketing@kongresshotel-potsdam.de

Dispute Resolution Procedure

If your request regarding the accessibility of our website is not resolved satisfactorily, you may contact the responsible dispute resolution body. Its purpose is to help resolve conflicts between people with disabilities and public authorities without going to court. The aim is not to determine winners or losers, but to find an amicable solution to the problem. The dispute resolution procedure is free of charge, and you do not need legal representation.

You can contact the dispute resolution body at:

Ministry of Social Affairs, Health, Integration and Consumer Protection of the State of Brandenburg – State Commissioner for Persons with Disabilities | Enforcement Office for Digital Accessibility

Henning-von-Tresckow-Straße 2-13, House S
14467 Potsdam

durchsetzung.bit@mgs.brandenburg.de

https://mgs.brandenburg.de/mgs/de/beauftragte/landesbehindertenbeauftragte/durchsetzungsstelle/

Market Surveillance Authority

The contact details of the market surveillance authority responsible for us are:

MLBF AöR
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services
Carl-Miller-Str. 6
39112 Magdeburg

Tel.: +49 391 567 6970

Disclaimer

The automated accessibility check of the website content was carried out on 02 July 2026. Google Chrome version 136.0.7103.92 was used to analyze the website content with Eye-Able. We guarantee the accuracy of the information provided only for the tested version of the application under the specified browser and operating system parameters. Different browser versions or environments may produce different results and representations. For a comprehensive accessibility assessment, manual testing by the website operator is also recommended.