Worth knowing about our Wellbeing offers

Our Wellbeing partners

[ comfort zone ]

[ comfort zone ] was founded in 1996 as the skincare department of the Davines Group owned by the Italian Bollati family. The research laboratory with production sites for high-quality skincare products is an international manufacturer of prize-winning applications and care products.

The selection of products combines natural and clinically effective active agents with the holistic approach of body, mind and soul.

Their message:

Our skin is a messenger. It transmits external influences via receptors directly to the brain. Whether feather-light or deep pressure, each touch has a meaning and effect. Our skin cells have a direct connection to our emotions and immune system. Earliest memories, how we were held and loved, are stored there. Touch is powerful. It is living communication and interaction.


Fresh, healthy-looking skin not only makes us beautiful but also makes a lasting impression. This simple insight is the underlying principle behind the development of all EBENHOLZ care products. Five highly effective, natural “skincare tools” are tailored to specific requirements of men’s skin and restore a fresh appearance.

Together with the best German scientists, these treasures of nature are developed further into revolutionary and highly effective products.

  • Natural care
  • Uncompromisingly sustainable
  • Certified vegan
  • 100 % Made in Germany
  • Proven effectiveness
  • Glass and wood instead of plastic


Since as early as 1904, PINO has been impressing with top-quality products for physiotherapy, massage and manual therapy.

Many years of experience makes the PINO team experts in health-orientated Wellbeing applications and preventive physical treatment, which is today combined with a wide range of sports training. These are healthy, help swift recovery and improve sleeping patterns. Great emphasis is laid on respectful behaviour towards people and nature. For instance PINO is a reliable partner of a wide range of professional therapists, masseurs and sports instructors.

Preparing for the Wellbeing Area

To ensure you receive the Wellbeing services you wish, we recommend making the booking before your arrival. We can provide personal advice and fulfil your individual requirements. All our applications include a prior conversation and a short rest period afterwards.

You can book an application by email at wellbeing@kongresshotel-potsdam.de or by phone: +49 331 9070.

Feel free to ask us about applications you can enjoy in our couples’ application room. Please state this when making a booking, so we can reserve the room for you.

The application periods shown here include the time taken for our staff to welcome you, provide advice and bid you farewell, in order to make your stay with us as pleasant as possible. To adapt your application individually to your requirements, we will first ask you what is important to you. Thus, please arrive at the Wellbeing Area reception approx. 10 minutes before the application. Out of respect for the subsequent guests, please note that if you are late, the duration of your application will be reduced accordingly.

Please inform us in good time if you cannot attend your booked application. You can cancel your appointment free of charge up to 48 hours earlier. If bookings are cancelled later, we will be required to charge 90% of the application price. If you have booked one of our packages, please read the appropriate cancellation terms in our General Terms and Conditions.

You are perfectly prepared for a visit to the Wellbeing Area if you are freshly showered and wearing comfortable clothing, or alternatively a bathrobe and bathing slippers.

Guests above all use the Wellbeing Area to enjoy some peace. Please leave your mobile phones outside the area. You will enjoy your time all the more.

Should you interrupt your relaxation period, for instance to visit the sauna or receive an application, please do not reserve your recliner during this time.

Please wear swimwear when using the pool and relaxation areas. Please wear at least swimwear, a bathrobe and bathing slippers at the open-air bar. Please note that the sauna area is a nude zone. Children aged under 16 are not permitted to use the sauna. Children may only use the swimming pool when accompanied by a parent.

Please wear sports shoes and appropriate clothing in the gym area.

If you have not arranged a specific appointment for the booked applications, we will plan your application appointments during the period of your stay (arrival day from 15:00 / departure day until 11:00). Should you arrive after 15:00, please inform us by calling +49 331 907 0.

Hotel reception

  Monday – Sunday 00:00 – 24:00

Swimming pool

  Monday 07:00 – 10:00 | 14:00 – 22:00
  Tuesday – Sunday 07:00 – 12:00 | 14:00 – 22:00
  Last admission: 21:30

Childrens swimming hours

  Monday – Sunday 09:00 – 12:00 | 15:00 – 17:00*
*In the holiday season children (under 16 years) swim until 19:00.


  Monday – Friday: 14:00 – 22:00
  Saturday – Sunday: 10:00 – 22:00


  Monday – Sunday: 00:00 – 24:00

Kongresshotel Potsdam

Wellbeing Area

Am Luftschiffhafen 1
14471 Potsdam

Tel.: +49 331 907 0
E-Mail: wellbeing@kongresshotel-potsdam.de

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